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Definitions and Survey Guidance for PPAF Measures of User Satisfaction 2007/08

This guidance has been produced to support the user satisfaction survey measures which will be reported within the Policing Performance Assessment Framework (PPAF).  It updates the guidance produced and jointly owned by ACPO, APA and the Home Office "Definitions and survey guidance for PPAF measures of user satisfaction 2006/7".

Date: Mon Apr 02 12:44:48 BST 2007

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