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Performance and Measurement

Surrey

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Tackling Crime Excellent Stable
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Fair Stable
5b Violent crime rate (excluding harassment PNDs) Excellent Deteriorated
5f Acquisitive crime Excellent Deteriorated
6b Percentage of offences brought to justice Good Improved
7a Percentage of sanction detections Excellent Improved

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Performance Areas Delivery Direction
Serious Crime and Public Protection Excellent
5e Life threatening and gun crime Excellent Improved
8c Value of cash and confiscation orders Fair  
9a Road traffic safety Excellent Stable
National Intelligence Model (NIM)* Good
Specialist operational support* Good
Strategic roads policing* Good
* 2006 HMIC Baseline Assessment

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Performance Area Delivery Direction
Protecting Vulnerable People Excellent
Child Abuse investigations Excellent
Domestic Violence Excellent
Missing Persons Good
Public Protection Excellent

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Performance Areas Delivery Direction
Satisfaction and Fairness Fair Improved
1a Satisfaction with making contact Fair Deteriorated
1b Satisfaction with action taken Fair Stable
1c Satisfaction with progress updates Good Improved
1d Satisfaction with treatment by staff Good Improved
1e Satisfaction with overall service Fair Stable
3a Satisfaction of victims of racism Good/Excellent Improved
3b Comparative satisfaction of minority ethnic groups Poor Improved
3c Fairness of stop and search towards minority ethnic groups Good/Excellent Improved

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Performance Areas Delivery Direction
Implementation of Neighbourhood Policing Excellent

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Performance Areas Delivery Direction
Local Priorities Good
2a Residents perception of police performance Fair Deteriorated
Locally Selected Indicators Excellent  
Assessment of resident perceptions*:    
   10a1 Residents fear of crime (burglary) Fair Stable
   10a2 Residents fear of crime (car crime) Fair Stable
   10a3 Residents fear of crime (violent crime) Fair Stable
  10b Perceptions of anti-social behaviour Fair Stable
  10c Perceptions of drug use Fair Stable
* components 10a, 10b and 10c – taken together -  have the same weight as each of the other two components of this assessment (ie SPI 2a, and the locally selected indicators).

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Performance Areas Delivery Direction
Resources and Efficiency Excellent Improved
3e Minority ethnic officer recruitment Excellent Improved
3g Female officer representation Excellent Improved
11a Front line policing Good Improved
12a Efficiency savings - Total & cashable Excellent Improved
13a Officer sick absence Good Deteriorated
13b Staff sick absence Good Stable
HMIC - Performance management Excellent Improved

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