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Performance and Measurement

Norfolk

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Tackling Crime Excellent Improved
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Fair Stable
5b Violent crime rate (excluding harassment PNDs) Excellent Improved
5f Acquisitive crime Excellent Stable
6b Percentage of offences brought to justice Excellent Improved
7a Percentage of sanction detections Excellent Improved

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Performance Areas Delivery Direction
Serious Crime and Public Protection Good
5e Life threatening and gun crime Excellent Improved
8c Value of cash and confiscation orders Fair  
9a Road traffic safety Good Improved
National Intelligence Model (NIM)* Good
Specialist operational support* Fair
Strategic roads policing* Good
* 2006 HMIC Baseline Assessment

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Performance Area Delivery Direction
Protecting Vulnerable People Good
Child Abuse investigations Good
Domestic Violence Fair
Missing Persons Fair
Public Protection Good

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Performance Areas Delivery Direction
Satisfaction and Fairness Excellent Improved
1a Satisfaction with making contact Excellent Stable
1b Satisfaction with action taken Good Improved
1c Satisfaction with progress updates Excellent Stable
1d Satisfaction with treatment by staff Good Stable
1e Satisfaction with overall service Good Stable
3a Satisfaction of victims of racism Fair Improved
3b Comparative satisfaction of minority ethnic groups - (e) -
3c Fairness of stop and search towards minority ethnic groups Good/Excellent Stable

e: Forces with a confidence interval greater than 10% on the difference in satisfaction are not assessed.

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Performance Areas Delivery Direction
Implementation of Neighbourhood Policing Fair

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Performance Areas Delivery Direction
Local Priorities Fair
2a Residents perception of police performance Fair Stable
Locally Selected Indicators Good  
Assessment of resident perceptions*:    
   10a1 Residents fear of crime (burglary) Fair Stable
   10a2 Residents fear of crime (car crime) Fair Stable
   10a3 Residents fear of crime (violent crime) Fair Stable
  10b Perceptions of anti-social behaviour Fair Stable
  10c Perceptions of drug use Fair Stable
* components 10a, 10b and 10c – taken together -  have the same weight as each of the other two components of this assessment (ie SPI 2a, and the locally selected indicators).

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Performance Areas Delivery Direction
Resources and Efficiency Good Improved
3e Minority ethnic officer recruitment Good Stable
3g Female officer representation Fair Improved
11a Front line policing Good Stable
12a Efficiency savings - Total & cashable Good Stable
13a Officer sick absence Good Improved
13b Staff sick absence Good Improved
HMIC - Performance management Good Stable

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