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Performance and Measurement

Staffordshire

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Good Stable
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Fair Stable
5a Domestic burglary rate Good Improved
5b Violent crime rate (excluding harassment PNDs) Fair Stable
5c Robbery rate Good Stable
5d Vehicle crime rate Good Stable
5e Life threatening and gun crime Excellent Stable
Volume Crime Reduction Fair Stable

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Performance Areas Delivery Direction
Investigating Crime Excellent Stable
6b Offences brought to justice rate Excellent Improved
7a Overall sanction detection rate Excellent Stable
8a Domestic violence arrest rate Good Deteriorated
Managing Critical Incidents and Major Crime Good Stable
Tackling Serious & Organised Criminality Good Stable
Volume Crime Investigation Good Stable
Improving Forensic Performance Good Improved
Criminal Justice Processes Good Stable

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Performance Areas Delivery Direction
Promoting Safety Good Stable
9a Road traffic safety (casualty rate) Excellent Improved
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Fair Stable
10c Perceptions of local drug use/drug dealing Fair Stable
Reducing Anti-social behaviour Good Stable
Protecting Vulnerable People Fair Stable

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Performance Areas Delivery Direction
Providing Assistance Excellent Stable
11a Front line policing Good Improved
Contact Management Excellent Stable
Providing Specialist Operational Support Good Stable
Strategic Road Policing Good Stable

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Performance Areas Delivery Direction
Citizen Focus Excellent Improved
1a Satisfaction with making contact Good Stable
1b Satisfaction with action taken Good Stable
1c Satisfaction with progress updates Good Improved
1d Satisfaction with treatment by staff Good Stable
1e Satisfaction with overall service Excellent Stable
3a Satisfaction of victims of racism Fair Stable
3b Comparative satisfaction of minority ethnic groups Good/Excellent Improved
3c Parity of arrests arising from stop and search between ethnic groups Good/Excellent Improved
Fairness and Equality in Service Delivery Good Stable
Customer Service and Accessibility Good Stable
Professional Standards Good -

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Performance Areas Delivery Direction
Resource Use Excellent Stable
3e Minority ethnic officer recruitment Fair Stable
3g Female officer representation Good Improved
12a Delivery of efficiency savings Good Improved
13a Officer sick absence Good Deteriorated
13b Staff sick absence Good Deteriorated
Human Resource Management Good Stable
Training, Development & Organisational Learning Excellent Improved
Race and Diversity Good Improved
Managing Financial & Physical Resources Excellent Stable
Information & Communication Technology Management Good Stable
National Intelligence Model (NIM) Good Stable
Leadership Excellent -
Performance Management and Continuous Improvement Excellent Stable

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Performance Areas Delivery Direction
Local Policing Good Stable
2a Residents perception of police performance Fair Stable
Neighbourhood Policing and Problem Solving Good Stable

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