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Performance and Measurement

Northamptonshire

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Poor Stable
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Poor Stable
5a Domestic burglary rate Poor Improved
5b Violent crime rate (excluding harassment PNDs) Good Improved
5c Robbery rate Poor Deteriorated
5d Vehicle crime rate Fair Improved
5e Life threatening and gun crime Poor Deteriorated
Volume Crime Reduction Fair Improved

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Performance Areas Delivery Direction
Investigating Crime Fair Improved
6b Offences brought to justice rate Fair Improved
7a Overall sanction detection rate Fair Stable
8a Domestic violence arrest rate Excellent Improved
Managing Critical Incidents and Major Crime Poor Stable
Tackling Serious & Organised Criminality Poor Improved
Volume Crime Investigation Fair Improved
Improving Forensic Performance Good Stable
Criminal Justice Processes Fair Stable

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Performance Areas Delivery Direction
Promoting Safety Poor Stable
9a Road traffic safety (casualty rate) Fair Stable
10a1 Residents fear of crime (burglary) Poor Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Improved
10b Perceptions of anti-social behaviour Fair Stable
10c Perceptions of local drug use/drug dealing Fair Stable
Reducing Anti-social behaviour Fair Improved
Protecting Vulnerable People Poor Deteriorated

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Performance Areas Delivery Direction
Providing Assistance Good Improved
11a Front line policing Good Improved
Contact Management Good Improved
Providing Specialist Operational Support Fair Stable
Strategic Road Policing Good Stable

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Performance Areas Delivery Direction
Citizen Focus Fair Stable
1a Satisfaction with making contact Good Stable
1b Satisfaction with action taken Fair Stable
1c Satisfaction with progress updates Poor Stable
1d Satisfaction with treatment by staff Good Stable
1e Satisfaction with overall service Fair Stable
3a Satisfaction of victims of racism Fair Stable
3b Comparative satisfaction of minority ethnic groups Good/Excellent Improved
3c Parity of arrests arising from stop and search between ethnic groups Good/Excellent Stable
Fairness and Equality in Service Delivery Good Stable
Customer Service and Accessibility Fair Stable
Professional Standards Fair -

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Performance Areas Delivery Direction
Resource Use Good Stable
3e Minority ethnic officer recruitment Poor Deteriorated
3g Female officer representation Good Improved
12a Delivery of efficiency savings Excellent Improved
13a Officer sick absence Good Improved
13b Staff sick absence Excellent Stable
Human Resource Management Fair Improved
Training, Development & Organisational Learning Good Improved
Race and Diversity Good Stable
Managing Financial & Physical Resources Good Stable
Information & Communication Technology Management Good Stable
National Intelligence Model (NIM) Fair Deteriorated
Leadership Fair -
Performance Management and Continuous Improvement Fair Stable

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Performance Areas Delivery Direction
Local Policing Poor Improved
2a Residents perception of police performance Fair Improved
Neighbourhood Policing and Problem Solving Poor Improved

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