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Performance and Measurement

Gloucestershire

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Fair Stable
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Good/Excellent Stable
5a Domestic burglary rate Fair Improved
5b Violent crime rate (excluding harassment PNDs) Fair Deteriorated
5c Robbery rate Fair Deteriorated
5d Vehicle crime rate Fair Improved
5e Life threatening and gun crime Fair Improved
Volume Crime Reduction Fair Stable

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Performance Areas Delivery Direction
Investigating Crime Good Stable
6b Offences brought to justice rate Good (a) Stable (a)
7a Overall sanction detection rate Good (a) Stable (a)
8a Domestic violence arrest rate Fair Stable (d)
Managing Critical Incidents and Major Crime Fair Stable
Tackling Serious & Organised Criminality Good Stable
Volume Crime Investigation Fair Stable
Improving Forensic Performance Fair Deteriorated
Criminal Justice Processes Good Improved

a: Subject to capping rule due to poor detections audit

d: Subject to capping rule due to due to absence of 2004/05 data

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Performance Areas Delivery Direction
Promoting Safety Good Stable
9a Road traffic safety (casualty rate) Excellent Stable
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Fair Stable
10c Perceptions of local drug use/drug dealing Fair Stable
Reducing Anti-social behaviour Good Stable
Protecting Vulnerable People Fair Stable

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Performance Areas Delivery Direction
Providing Assistance Good Stable
11a Front line policing Good Deteriorated
Contact Management Good Stable
Providing Specialist Operational Support Fair Stable
Strategic Road Policing Good Stable

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Performance Areas Delivery Direction
Citizen Focus Good Improved
1a Satisfaction with making contact Excellent Improved
1b Satisfaction with action taken Good Stable
1c Satisfaction with progress updates Fair Improved
1d Satisfaction with treatment by staff Good Improved
1e Satisfaction with overall service Fair Stable
3a Satisfaction of victims of racism Fair Stable
3b Comparative satisfaction of minority ethnic groups Good/Excellent Stable
3c Parity of arrests arising from stop and search between ethnic groups Good/Excellent Stable
Fairness and Equality in Service Delivery Fair Stable
Customer Service and Accessibility Good Improved
Professional Standards Fair -

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Performance Areas Delivery Direction
Resource Use Good Stable
3e Minority ethnic officer recruitment Poor Deteriorated
3g Female officer representation Good Improved
12a Delivery of efficiency savings Excellent Improved
13a Officer sick absence Good Deteriorated
13b Staff sick absence Good Improved
Human Resource Management Fair Stable
Training, Development & Organisational Learning Good Improved
Race and Diversity Fair Stable
Managing Financial & Physical Resources Good Stable
Information & Communication Technology Management Good Stable
National Intelligence Model (NIM) Fair Stable
Leadership Good -
Performance Management and Continuous Improvement Good Stable

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Performance Areas Delivery Direction
Local Policing Poor Stable
2a Residents perception of police performance Fair Stable
Neighbourhood Policing and Problem Solving Poor Stable

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