Performance and Measurement
Cambridgeshire
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| Performance Areas | Delivery | Direction |
|---|---|---|
| Reducing Crime | Good | Improved |
| Investigating Crime | Good | Improved |
| Promoting Safety | Fair | Improved |
| Providing Assistance | Good | Improved |
| Citizen Focus | Fair | Improved |
| Resource Use | Fair | Improved |
| Local Policing | Fair | Improved |
Summary
Cambridgeshire has a resident population of 738,000. The force area is divided into three territorial divisions with two non-territorial directorates of investigations and safer communities.
Over the past year, crime has dropped by over 9% and the overall sanction detection rate has improved. The new major investigation team has been successful, with three life sentences for three separate murders secured within a month. Implementation of neighbourhood policing teams, including a project support worker and a community engagement officer, is progressing well.
A customer relationship management project team is improving customer satisfaction while call handling, identified as an area for development, is being handled at the Police Service Centre in Thorpe Wood Police Station.
Innovative schemes such as E-Cops – updating neighbourhoods on local crime and seeking their support – have been rolled out in the Southern division and parts of Northern and Central divisions. This was a home-grown initiative by the community beat managers in East Chesterton (Cambridge).
Performance improvement in the last year includes the robust drive on sanction detection rates and improving customer focus, while the introduction of community support officers has been, and continues to be, fully embraced.
During the last year, the force has directed effort and resources to improve both human resources and financial services. These continue to be areas for development.
For further information see the full baseline assessment.
Police Authority Chair: Michael G Williamson
Authority Website: www.cambs-pa.gov.uk
Chief Constable: Julie Spence
Force Website: www.cambs.police.uk
Staff Numbers:
- Police Officers: 1430
- Police Staff: 887
- Community Support Officers: 101
- Other Staff: 25
- Special Constables: 185
Budget 2005/06: £112.5m
