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Performance and Measurement

Performance Area Assessments - Wiltshire

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Excellent Improved
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Fair Stable
5a Domestic burglary rate Good Improved
5b Violent crime rate Excellent Improved
5c Robbery rate Good Improved
5d Vehicle crime rate Excellent Improved
5e Life threatening and gun crime Good Improved
Reducing hate crime / victimisation of the vulnerable Good Stable
Reducing volume crime Excellent Improved
Working in partnership Excellent Stable

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Performance Areas Delivery Direction
Investigating Crime Fair Improved
6a Offences brought to justice - -
6b Offences brought to justice rate Excellent Stable
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Good Stable
7b Burglary sanction detection rate Fair Improved
7c Violent crime sanction detection rate Excellent Stable
7d Robbery sanction detection rate Good Stable
7e Vehicle crime sanction detection rate Fair Improved
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Fair Stable
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Fair -
Tackling cross border crime Poor -
Investigating hate crime / victimisation of the vulnerable Fair Stable
Volume crime investigation Fair Improved
Forensic management Fair Improved
Criminal justice processes Good Stable

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Performance Areas Delivery Direction
Promoting Safety Good Stable
9a Road traffic safety (casualty rate) Good Improved
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Fair Stable
Reassurance Good Stable
Reducing anti-social behaviour Good Stable

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Performance Areas Delivery Direction
Providing Assistance Good Stable
11a Front line policing Good Improved
Call management Fair Stable
Specialist operational support Good Stable
Roads policing Good Stable

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Performance Areas Delivery Direction
Citizen Focus Fair Deteriorated
1a Satisfaction with making contact Fair -
1b Satisfaction with action taken Fair -
1c Satisfaction with progress updates Fair -
1d Satisfaction with treatment by staff Fair -
1e Satisfaction with overall service Fair -
3a Satisfaction of victims of racism Fair -
3b Comparative satisfaction of minority ethnic groups Good/Excellent -
3c Parity of arrests arising from stop and search between ethnic groups Poor Deteriorated
3d Investigating crimes against minorities proportionately and fairly Poor -
Fairness and equality Good -
Customer service Good Stable
Professional standards - -

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Performance Areas Delivery Direction
Resource Use Fair Improved
12a Minority ethnic representation Good -
12b Minority ethnic resignations - -
12c Female representation Good Improved
13a Officer sick absence Poor Stable
13b Staff sick absence Poor Deteriorated
Human resource management Good Improved
Training and development Good Improved
Diversity Fair -
Resource management Good Improved
Science and technology management Fair Stable
Intelligence collection and use Fair Improved
Leadership Good -
Strategic management Good Stable
Performance management and improvement Fair Improved

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Performance Areas Delivery Direction
Local Policing Excellent Stable
2a Residents perception of police performance Good/Excellent Stable
Neighbourhood policing Good Stable

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