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Performance and Measurement

Performance Area Assessments - West Mercia

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Good Improved
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Good/Excellent Stable
5a Domestic burglary rate Fair Improved
5b Violent crime rate Fair Improved
5c Robbery rate Good Improved
5d Vehicle crime rate Good Improved
5e Life threatening and gun crime Fair Stable
Reducing hate crime / victimisation of the vulnerable Good Improved
Reducing volume crime Fair Stable
Working in partnership Good Stable

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Performance Areas Delivery Direction
Investigating Crime Excellent Improved
6a Offences brought to justice - -
6b Offences brought to justice rate Excellent Improved
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Excellent Improved
7b Burglary sanction detection rate Good Improved
7c Violent crime sanction detection rate Excellent Improved
7d Robbery sanction detection rate Excellent Improved
7e Vehicle crime sanction detection rate Good Improved
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Good Improved
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Good -
Tackling cross border crime Good -
Investigating hate crime / victimisation of the vulnerable Fair Improved
Volume crime investigation Excellent Improved
Forensic management Good Improved
Criminal justice processes Fair Improved

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Performance Areas Delivery Direction
Promoting Safety Good Stable
9a Road traffic safety (casualty rate) Good Stable
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Good/Excellent Stable
Reassurance Fair Stable
Reducing anti-social behaviour Good Stable

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Performance Areas Delivery Direction
Providing Assistance Good Stable
11a Front line policing Fair Stable
Call management Good Stable
Specialist operational support Good Stable
Roads policing Good Stable

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Performance Areas Delivery Direction
Citizen Focus Good Improved
1a Satisfaction with making contact Fair -
1b Satisfaction with action taken Fair -
1c Satisfaction with progress updates Fair -
1d Satisfaction with treatment by staff Fair -
1e Satisfaction with overall service Fair -
3a Satisfaction of victims of racism Fair -
3b Comparative satisfaction of minority ethnic groups Good/Excellent -
3c Parity of arrests arising from stop and search between ethnic groups Good/Excellent Stable
3d Investigating crimes against minorities proportionately and fairly Good/Excellent -
Fairness and equality Good -
Customer service Good Improved
Professional standards - -

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Performance Areas Delivery Direction
Resource Use Excellent Improved
12a Minority ethnic representation Good -
12b Minority ethnic resignations - -
12c Female representation Fair Improved
13a Officer sick absence Good Stable
13b Staff sick absence Good Stable
Human resource management Good Improved
Training and development Good Improved
Diversity Good -
Resource management Good Stable
Science and technology management Good Stable
Intelligence collection and use Good Improved
Leadership Excellent -
Strategic management Good Stable
Performance management and improvement Excellent Stable

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Performance Areas Delivery Direction
Local Policing Good Improved
2a Residents perception of police performance Fair Stable
Neighbourhood policing Good Improved

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