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Performance and Measurement

Performance Area Assessments - Thames Valley

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Fair Improved
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Fair Stable
5a Domestic burglary rate Fair Improved
5b Violent crime rate Good Deteriorated
5c Robbery rate Fair Improved
5d Vehicle crime rate Fair Improved
5e Life threatening and gun crime Good Stable
Reducing hate crime / victimisation of the vulnerable Fair Stable
Reducing volume crime Fair Improved
Working in partnership Good Stable

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Performance Areas Delivery Direction
Investigating Crime Fair Improved
6a Offences brought to justice - -
6b Offences brought to justice rate Fair Improved
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Good Improved
7b Burglary sanction detection rate Fair Improved
7c Violent crime sanction detection rate Fair Improved
7d Robbery sanction detection rate Good Stable
7e Vehicle crime sanction detection rate Fair Improved
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Fair Improved
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Good -
Tackling cross border crime Good -
Investigating hate crime / victimisation of the vulnerable Fair Improved
Volume crime investigation Fair Improved
Forensic management Good Stable
Criminal justice processes Fair Improved

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Performance Areas Delivery Direction
Promoting Safety Good Improved
9a Road traffic safety (casualty rate) Good Improved
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Fair Stable
Reassurance Good Improved
Reducing anti-social behaviour Good Stable

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Performance Areas Delivery Direction
Providing Assistance Good Improved
11a Front line policing Good Improved
Call management Good Improved
Specialist operational support Fair Improved
Roads policing Good Stable

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Performance Areas Delivery Direction
Citizen Focus Poor Stable
1a Satisfaction with making contact Fair -
1b Satisfaction with action taken Fair -
1c Satisfaction with progress updates Poor -
1d Satisfaction with treatment by staff Fair -
1e Satisfaction with overall service Fair -
3a Satisfaction of victims of racism Fair -
3b Comparative satisfaction of minority ethnic groups Good/Excellent -
3c Parity of arrests arising from stop and search between ethnic groups Poor Stable
3d Investigating crimes against minorities proportionately and fairly Poor -
Fairness and equality Fair -
Customer service Fair Stable
Professional standards - -

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Performance Areas Delivery Direction
Resource Use Good Improved
12a Minority ethnic representation Poor -
12b Minority ethnic resignations - -
12c Female representation Good Improved
13a Officer sick absence Good Improved
13b Staff sick absence Good Stable
Human resource management Good Stable
Training and development Good Improved
Diversity Good -
Resource management Good Stable
Science and technology management Good Stable
Intelligence collection and use Good Stable
Leadership Good -
Strategic management Good Stable
Performance management and improvement Good Improved

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Performance Areas Delivery Direction
Local Policing Fair Improved
2a Residents perception of police performance Fair Stable
Neighbourhood policing Fair Improved

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