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Performance and Measurement

Performance Area Assessments - Metropolitan Police

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Fair Stable
4a Comparative risk of personal crime Fair Improved
4b Comparative risk of household crime Fair Stable
5a Domestic burglary rate Good Improved
5b Violent crime rate Fair Deteriorated
5c Robbery rate Fair Stable
5d Vehicle crime rate Fair Improved
5e Life threatening and gun crime Fair Deteriorated
Reducing hate crime / victimisation of the vulnerable Good Improved
Reducing volume crime Poor Improved
Working in partnership Good Improved

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Performance Areas Delivery Direction
Investigating Crime Poor Stable
6a Offences brought to justice - -
6b Offences brought to justice rate Poor Improved
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Poor Improved
7b Burglary sanction detection rate Fair Improved
7c Violent crime sanction detection rate Poor Improved
7d Robbery sanction detection rate Fair Stable
7e Vehicle crime sanction detection rate Fair Improved
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Poor Improved
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Excellent -
Tackling cross border crime Excellent -
Investigating hate crime / victimisation of the vulnerable Good Improved
Volume crime investigation Poor Improved
Forensic management Fair Improved
Criminal justice processes Fair Improved

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Performance Areas Delivery Direction
Promoting Safety Poor Stable
9a Road traffic safety (casualty rate) Poor Improved
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Poor Stable
10b Perceptions of anti-social behaviour Poor Deteriorated
Reassurance Fair Improved
Reducing anti-social behaviour Fair Improved

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Performance Areas Delivery Direction
Providing Assistance Good Improved
11a Front line policing Good Stable
Call management Fair Improved
Specialist operational support Good Improved
Roads policing Excellent Improved

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Performance Areas Delivery Direction
Citizen Focus Poor Stable
1a Satisfaction with making contact Fair -
1b Satisfaction with action taken Poor -
1c Satisfaction with progress updates Poor -
1d Satisfaction with treatment by staff Fair -
1e Satisfaction with overall service Poor -
3a Satisfaction of victims of racism Poor -
3b Comparative satisfaction of minority ethnic groups Poor -
3c Parity of arrests arising from stop and search between ethnic groups Poor Stable
3d Investigating crimes against minorities proportionately and fairly Poor -
Fairness and equality Fair -
Customer service Fair Stable
Professional standards - -

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Performance Areas Delivery Direction
Resource Use Good Improved
12a Minority ethnic representation Poor -
12b Minority ethnic resignations - -
12c Female representation Fair Improved
13a Officer sick absence Excellent Improved
13b Staff sick absence Good Improved
Human resource management Good Improved
Training and development Fair Improved
Diversity Fair -
Resource management Good Improved
Science and technology management Good Improved
Intelligence collection and use Good Improved
Leadership Good -
Strategic management Good Improved
Performance management and improvement Fair Improved

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Performance Areas Delivery Direction
Local Policing Good Improved
2a Residents perception of police performance Fair Stable
Neighbourhood policing Good Improved

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