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Performance and Measurement

Performance Area Assessments - Lancashire

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Fair Stable
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Poor Stable
5a Domestic burglary rate Good Improved
5b Violent crime rate Fair Deteriorated
5c Robbery rate Good Improved
5d Vehicle crime rate Excellent Improved
5e Life threatening and gun crime Fair Deteriorated
Reducing hate crime / victimisation of the vulnerable Good Stable
Reducing volume crime Fair Stable
Working in partnership Good Stable

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Performance Areas Delivery Direction
Investigating Crime Excellent Improved
6a Offences brought to justice - -
6b Offences brought to justice rate Good Improved
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Good Stable
7b Burglary sanction detection rate Good Stable
7c Violent crime sanction detection rate Fair Stable
7d Robbery sanction detection rate Excellent Stable
7e Vehicle crime sanction detection rate Excellent Improved
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Excellent Improved
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Good -
Tackling cross border crime Good -
Investigating hate crime / victimisation of the vulnerable Good Stable
Volume crime investigation Good Stable
Forensic management Excellent Improved
Criminal justice processes Good Improved

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Performance Areas Delivery Direction
Promoting Safety Good Improved
9a Road traffic safety (casualty rate) Fair Improved
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Fair Stable
Reassurance Good Stable
Reducing anti-social behaviour Excellent Improved

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Performance Areas Delivery Direction
Providing Assistance Good Improved
11a Front line policing Fair Stable
Call management Good Stable
Specialist operational support Good Improved
Roads policing Good Improved

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Performance Areas Delivery Direction
Citizen Focus Fair Stable
1a Satisfaction with making contact Fair -
1b Satisfaction with action taken Fair -
1c Satisfaction with progress updates Fair -
1d Satisfaction with treatment by staff Fair -
1e Satisfaction with overall service Fair -
3a Satisfaction of victims of racism Fair -
3b Comparative satisfaction of minority ethnic groups Fair -
3c Parity of arrests arising from stop and search between ethnic groups Good/Excellent Stable
3d Investigating crimes against minorities proportionately and fairly Fair -
Fairness and equality Good -
Customer service Good Stable
Professional standards - -

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Performance Areas Delivery Direction
Resource Use Excellent Improved
12a Minority ethnic representation Fair -
12b Minority ethnic resignations - -
12c Female representation Good Improved
13a Officer sick absence Good Improved
13b Staff sick absence Good Improved
Human resource management Good Stable
Training and development Good Improved
Diversity Good -
Resource management Excellent Stable
Science and technology management Excellent Improved
Intelligence collection and use Good Improved
Leadership Good -
Strategic management Good Stable
Performance management and improvement Excellent Stable

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Performance Areas Delivery Direction
Local Policing Good Improved
2a Residents perception of police performance Fair Stable
Neighbourhood policing Excellent Improved

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