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Performance and Measurement

Performance Area Assessments - Kent

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Fair Improved
4a Comparative risk of personal crime Poor Stable
4b Comparative risk of household crime Poor Stable
5a Domestic burglary rate Good Improved
5b Violent crime rate Excellent Deteriorated
5c Robbery rate Good Stable
5d Vehicle crime rate Good Improved
5e Life threatening and gun crime Fair Stable
Reducing hate crime / victimisation of the vulnerable Good Stable
Reducing volume crime Good Improved
Working in partnership Good Improved

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Performance Areas Delivery Direction
Investigating Crime Fair Deteriorated
6a Offences brought to justice - -
6b Offences brought to justice rate Good Stable
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Fair Deteriorated
7b Burglary sanction detection rate Fair Deteriorated
7c Violent crime sanction detection rate Good Deteriorated
7d Robbery sanction detection rate Fair Deteriorated
7e Vehicle crime sanction detection rate Poor Deteriorated
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Excellent Improved
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Good -
Tackling cross border crime Good -
Investigating hate crime / victimisation of the vulnerable Fair Stable
Volume crime investigation Fair Stable
Forensic management Good Stable
Criminal justice processes Good Stable

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Performance Areas Delivery Direction
Promoting Safety Good Improved
9a Road traffic safety (casualty rate) Good Stable
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Fair Stable
Reassurance Good Improved
Reducing anti-social behaviour Good Improved

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Performance Areas Delivery Direction
Providing Assistance Excellent Stable
11a Front line policing Good Stable
Call management Excellent Improved
Specialist operational support Good Stable
Roads policing Good Stable

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Performance Areas Delivery Direction
Citizen Focus Good Improved
1a Satisfaction with making contact Good -
1b Satisfaction with action taken Fair -
1c Satisfaction with progress updates Good -
1d Satisfaction with treatment by staff Good -
1e Satisfaction with overall service Fair -
3a Satisfaction of victims of racism Good/Excellent -
3b Comparative satisfaction of minority ethnic groups Good/Excellent -
3c Parity of arrests arising from stop and search between ethnic groups Poor Stable
3d Investigating crimes against minorities proportionately and fairly Fair -
Fairness and equality Good -
Customer service Excellent Improved
Professional standards - -

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Performance Areas Delivery Direction
Resource Use Excellent Improved
12a Minority ethnic representation Good -
12b Minority ethnic resignations - -
12c Female representation Good Improved
13a Officer sick absence Good Improved
13b Staff sick absence Good Improved
Human resource management Good Stable
Training and development Good Improved
Diversity Excellent -
Resource management Excellent Stable
Science and technology management Excellent Improved
Intelligence collection and use Good Stable
Leadership Good -
Strategic management Good Improved
Performance management and improvement Good Stable

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Performance Areas Delivery Direction
Local Policing Fair Improved
2a Residents perception of police performance Fair Stable
Neighbourhood policing Fair Improved

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