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Performance and Measurement

Performance Area Assessments - Greater Manchester

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Fair Improved
4a Comparative risk of personal crime Poor Stable
4b Comparative risk of household crime Poor Stable
5a Domestic burglary rate Fair Improved
5b Violent crime rate Fair Stable
5c Robbery rate Fair Improved
5d Vehicle crime rate Fair Improved
5e Life threatening and gun crime Fair Stable
Reducing hate crime / victimisation of the vulnerable Fair Improved
Reducing volume crime Fair Improved
Working in partnership Good Stable

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Performance Areas Delivery Direction
Investigating Crime Fair Improved
6a Offences brought to justice - -
6b Offences brought to justice rate Fair Improved
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Fair Improved
7b Burglary sanction detection rate Fair Stable
7c Violent crime sanction detection rate Fair Improved
7d Robbery sanction detection rate Fair Improved
7e Vehicle crime sanction detection rate Fair Stable
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Fair Stable
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Excellent -
Tackling cross border crime Excellent -
Investigating hate crime / victimisation of the vulnerable Good Stable
Volume crime investigation Poor Stable
Forensic management Fair Deteriorated
Criminal justice processes Good Improved

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Performance Areas Delivery Direction
Promoting Safety Good Stable
9a Road traffic safety (casualty rate) Excellent Improved
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Fair Stable
Reassurance Fair Stable
Reducing anti-social behaviour Good Stable

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Performance Areas Delivery Direction
Providing Assistance Fair Deteriorated
11a Front line policing Fair Deteriorated
Call management Poor Deteriorated
Specialist operational support Good Stable
Roads policing Good Stable

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Performance Areas Delivery Direction
Citizen Focus Fair Stable
1a Satisfaction with making contact Fair -
1b Satisfaction with action taken Poor -
1c Satisfaction with progress updates Fair -
1d Satisfaction with treatment by staff Fair -
1e Satisfaction with overall service Fair -
3a Satisfaction of victims of racism Fair -
3b Comparative satisfaction of minority ethnic groups Poor -
3c Parity of arrests arising from stop and search between ethnic groups Good/Excellent Stable
3d Investigating crimes against minorities proportionately and fairly Poor -
Fairness and equality Good -
Customer service Fair Stable
Professional standards - -

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Performance Areas Delivery Direction
Resource Use Good Improved
12a Minority ethnic representation Good -
12b Minority ethnic resignations - -
12c Female representation Good Improved
13a Officer sick absence Fair Deteriorated
13b Staff sick absence Poor Stable
Human resource management Fair Improved
Training and development Good Improved
Diversity Good -
Resource management Good Stable
Science and technology management Fair Improved
Intelligence collection and use Good Improved
Leadership Good -
Strategic management Good Stable
Performance management and improvement Good Improved

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Performance Areas Delivery Direction
Local Policing Fair Improved
2a Residents perception of police performance Fair Stable
Neighbourhood policing Fair Improved

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