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Performance and Measurement

Performance Area Assessments - Cumbria

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Good Stable
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Fair Stable
5a Domestic burglary rate Excellent Improved
5b Violent crime rate Fair Deteriorated
5c Robbery rate Excellent Improved
5d Vehicle crime rate Good Stable
5e Life threatening and gun crime Good Deteriorated
Reducing hate crime / victimisation of the vulnerable Fair Stable
Reducing volume crime Fair Deteriorated
Working in partnership Good Stable

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Performance Areas Delivery Direction
Investigating Crime Fair Stable
6a Offences brought to justice - -
6b Offences brought to justice rate Excellent Stable
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Excellent Stable
7b Burglary sanction detection rate Fair Deteriorated
7c Violent crime sanction detection rate Good Deteriorated
7d Robbery sanction detection rate Excellent Stable
7e Vehicle crime sanction detection rate Excellent Improved
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Fair Improved
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Fair -
Tackling cross border crime Poor -
Investigating hate crime / victimisation of the vulnerable Fair Improved
Volume crime investigation Good Deteriorated
Forensic management Good Stable
Criminal justice processes Fair Stable

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Performance Areas Delivery Direction
Promoting Safety Fair Stable
9a Road traffic safety (casualty rate) Fair Improved
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Fair Stable
Reassurance Good Stable
Reducing anti-social behaviour Good Stable

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Performance Areas Delivery Direction
Providing Assistance Fair Improved
11a Front line policing Good Stable
Call management Fair Improved
Specialist operational support Fair Stable
Roads policing Fair Improved

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Performance Areas Delivery Direction
Citizen Focus Excellent Improved
1a Satisfaction with making contact Fair (d) -
1b Satisfaction with action taken Excellent -
1c Satisfaction with progress updates Good (d) -
1d Satisfaction with treatment by staff Fair (d) -
1e Satisfaction with overall service Good -
3a Satisfaction of victims of racism Good/Excellent -
3b Comparative satisfaction of minority ethnic groups Good/Excellent -
3c Parity of arrests arising from stop and search between ethnic groups Good/Excellent Improved
3d Investigating crimes against minorities proportionately and fairly Good/Excellent -
Fairness and equality Good -
Customer service Good Improved
Professional standards - -

d: Score is reduced by one grade for non-compliant survey method

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Performance Areas Delivery Direction
Resource Use Fair Improved
12a Minority ethnic representation Excellent -
12b Minority ethnic resignations - -
12c Female representation Good Improved
13a Officer sick absence Good Stable
13b Staff sick absence Good Improved
Human resource management Poor Improved
Training and development Poor Stable
Diversity Fair -
Resource management Fair Stable
Science and technology management Fair Improved
Intelligence collection and use Fair Improved
Leadership Good -
Strategic management Good Stable
Performance management and improvement Fair Improved

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Performance Areas Delivery Direction
Local Policing Good Stable
2a Residents perception of police performance Good/Excellent Stable
Neighbourhood policing Fair Stable

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