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Performance and Measurement

Performance Area Assessments - City of London

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Good Improved
4a Comparative risk of personal crime - -
4b Comparative risk of household crime - -
5a Domestic burglary rate Excellent Stable
5b Violent crime rate - Deteriorated
5c Robbery rate - Improved
5d Vehicle crime rate - Improved
5e Life threatening and gun crime - Deteriorated
Reducing hate crime / victimisation of the vulnerable Fair Improved
Reducing volume crime Good Improved
Working in partnership Good Improved

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Performance Areas Delivery Direction
Investigating Crime Good Improved
6a Offences brought to justice - -
6b Offences brought to justice rate Excellent Improved
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Excellent Improved
7b Burglary sanction detection rate Poor Deteriorated
7c Violent crime sanction detection rate Excellent Improved
7d Robbery sanction detection rate Excellent Improved
7e Vehicle crime sanction detection rate Excellent Deteriorated
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Poor Improved
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Fair -
Tackling cross border crime Good -
Investigating hate crime / victimisation of the vulnerable Fair Stable
Volume crime investigation Good Improved
Forensic management Fair Stable
Criminal justice processes Good Improved

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Performance Areas Delivery Direction
Promoting Safety Fair Stable
9a Road traffic safety (casualty rate) Poor Deteriorated
10a1 Residents fear of crime (burglary) - -
10a2 Residents fear of crime (car crime) - -
10a3 Residents fear of crime (violent crime) - -
10b Perceptions of anti-social behaviour - -
Reassurance Good Stable
Reducing anti-social behaviour Good Improved

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Performance Areas Delivery Direction
Providing Assistance Fair Stable
11a Front line policing Fair Stable
Call management Fair Deteriorated
Specialist operational support Good Improved
Roads policing Fair Stable

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Performance Areas Delivery Direction
Citizen Focus Good Improved
1a Satisfaction with making contact Good -
1b Satisfaction with action taken Excellent -
1c Satisfaction with progress updates Good -
1d Satisfaction with treatment by staff Good -
1e Satisfaction with overall service Good -
3a Satisfaction of victims of racism Fair -
3b Comparative satisfaction of minority ethnic groups Good/Excellent -
3c Parity of arrests arising from stop and search between ethnic groups Poor Stable
3d Investigating crimes against minorities proportionately and fairly Good/Excellent -
Fairness and equality Good -
Customer service Good Improved
Professional standards - -

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Performance Areas Delivery Direction
Resource Use Good Improved
12a Minority ethnic representation Good -
12b Minority ethnic resignations - -
12c Female representation Poor Improved
13a Officer sick absence Excellent Improved
13b Staff sick absence Good Deteriorated
Human resource management Good Improved
Training and development Fair Improved
Diversity Good -
Resource management Good Improved
Science and technology management Fair Stable
Intelligence collection and use Good Stable
Leadership Good -
Strategic management Good Improved
Performance management and improvement Good Improved

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Performance Areas Delivery Direction
Local Policing Good Improved
2a Residents perception of police performance - -
Neighbourhood policing Good Improved

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