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Performance and Measurement

Performance Area Assessments - Avon & Somerset

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The assessments for each performance area have been formed from component grades and then aggregated together. These are listed below and the performance data that underpins these assessments is also available for each component.

Performance Areas Delivery Direction
Reducing Crime Fair Improved
4a Comparative risk of personal crime Fair Stable
4b Comparative risk of household crime Fair Stable
5a Domestic burglary rate Poor Improved
5b Violent crime rate Fair Deteriorated
5c Robbery rate Fair Improved
5d Vehicle crime rate Poor Improved
5e Life threatening and gun crime Fair Stable
Reducing hate crime / victimisation of the vulnerable Good Stable
Reducing volume crime Fair Improved
Working in partnership Good Stable

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Performance Areas Delivery Direction
Investigating Crime Poor Improved
6a Offences brought to justice - -
6b Offences brought to justice rate Poor Improved
6c Class A drug supply offences brought to justice - -
7a Overall sanction detection rate Poor Improved
7b Burglary sanction detection rate Poor Deteriorated
7c Violent crime sanction detection rate Poor Stable
7d Robbery sanction detection rate Poor Stable
7e Vehicle crime sanction detection rate Fair Improved
Burglary detection rate - -
Violent crime detection rate - -
Robbery detection rate - -
Vehicle crime detection rate - -
8a Domestic violence arrest rate Fair Improved
8b Domestic violence arrest rate for partner on partner crime - -
Major and serious crime investigation Good -
Tackling cross border crime Good -
Investigating hate crime / victimisation of the vulnerable Fair Stable
Volume crime investigation Poor Stable
Forensic management Good Stable
Criminal justice processes Fair Improved

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Performance Areas Delivery Direction
Promoting Safety Good Stable
9a Road traffic safety (casualty rate) Good Stable
10a1 Residents fear of crime (burglary) Fair Stable
10a2 Residents fear of crime (car crime) Fair Stable
10a3 Residents fear of crime (violent crime) Fair Stable
10b Perceptions of anti-social behaviour Fair Stable
Reassurance Good Stable
Reducing anti-social behaviour Good Stable

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Performance Areas Delivery Direction
Providing Assistance Good Stable
11a Front line policing Fair Stable
Call management Fair Stable
Specialist operational support Fair Stable
Roads policing Excellent Stable

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Performance Areas Delivery Direction
Citizen Focus Fair Stable
1a Satisfaction with making contact Fair -
1b Satisfaction with action taken Fair -
1c Satisfaction with progress updates Poor -
1d Satisfaction with treatment by staff Fair -
1e Satisfaction with overall service Fair -
3a Satisfaction of victims of racism Fair -
3b Comparative satisfaction of minority ethnic groups Good/Excellent -
3c Parity of arrests arising from stop and search between ethnic groups Poor -(j)
3d Investigating crimes against minorities proportionately and fairly Poor -
Fairness and equality Good -
Customer service Fair Stable
Professional standards - -

j: Force is ungraded as no data was available for 2003/04

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Performance Areas Delivery Direction
Resource Use Good Improved
12a Minority ethnic representation Good -
12b Minority ethnic resignations - -
12c Female representation Fair Improved
13a Officer sick absence Good Stable
13b Staff sick absence Good Improved
Human resource management Fair Stable
Training and development Good Improved
Diversity Fair -
Resource management Good Stable
Science and technology management Good Stable
Intelligence collection and use Good Stable
Leadership Fair -
Strategic management Good Stable
Performance management and improvement Fair Stable

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Performance Areas Delivery Direction
Local Policing Good Improved
2a Residents perception of police performance Fair Improved
Neighbourhood policing Good Stable

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